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Synology Data Recovery

YOUR FILES. BACK
GUARANTEED.
Can’t access your Synology NAS data? We provide expert data recovery services for Synology devices to assist in retrieving your valuable files. Our team can recover data from all models, including DS1823+, DS1821+, DS1621xs+, and more.

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888-417-4787

99% Success Rate
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No Data, No Fee

Synology NAS Data Recovery

We recognise that our customers utilise various models of Synology NAS devices, each possessing its own unique set of features and capabilities. That is why we maintain a team of experts who are well-versed in all Synology NAS models and their data recovery processes. Whether you have a home or business model, our team can manage the data recovery process efficiently and effectively.

Our Synology data recovery services encompass both DiskStation and RackStation devices. Whether your Synology NAS is a tower or rack-mounted, our team can manage the data recovery process with precision and accuracy.

We Recover both Synology DiskStation and RackStation NAS devices.

DS Series

DS120j

DS220j

DS420j

DS220+

DS420+

DS720+

DS920+

DS1520+

DS1821+

DS1621+

DS1621xs+

DS1621xs

DS1821xs

DS1823xs+

DS2419+

DS3617xs

DS3617xs+

DS3615xs

DS2419+

RS Series

RS820+

RS1221+

RS1221RP+

RS2421+

RS3621xs+

RS3621RPxs

RS4021xs+

RS3621xs

RX Series

RX1217

RX1217RP

RX418

RX418RP

RX2417sas

RX1217sas

RX2417RP

RX2417

RX1217

RX1217RP

RXD Series

RXD1219

RXD1219sas

RXD1219RP

RXD1219sasRP

RXD1219+

We also specialise in recovering data from damaged or failed hard drives and solid-state drives used in Synology NAS devices. Our advanced techniques and tools enable us to recover data from various storage media, ensuring successful retrieval regardless of the type or severity of the damage.

Reasons for Synology Data Loss

Data loss on Synology NAS devices can occur for various reasons, including accidental deletion, system or hardware failure, virus or malware attacks, and physical damage. Whatever the cause, our team is equipped to handle all types of data loss situations and provide you with a successful recovery.

If you experience data loss on your Synology NAS device, it is essential to stop using the device immediately and seek professional data recovery services. Continuing to use the device can potentially lead to further damage and make data recovery more challenging.

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Synology NAS Failures

Multiple Disks Failure
Fire and Smoke Damage
Physical Breakage
Power Failure
Water Damage
Hardware Controller Failure
Accidental File Deletion
Overwriting
Fire and Smoke Damage
Misconfigured RAID levels
Natural Wear-and-Tear 
Firmware Issues
Infected file System/Malware
Dropped NAS

Why Choose Us

24/7 Emergency Service

Data loss can happen at any time. Our recovery team is available 24/7 to provide urgent support for individuals, businesses, IT teams, and organisations across Canada.

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Risk-Free Evaluation

We begin with a no-obligation evaluation. Our technicians assess the device, identify the issue, and provide a clear recovery plan so you can make an informed decision.

See How Our Process Works

100% Satisfaction Guarantee

Your satisfaction is our priority. With years of experience, we deliver reliable recovery services and professional support from start to finish.

Read Customer Reviews

Secure File Verification

Before your recovered data is returned, you can review the results through a secure, private online session and confirm that the critical files are accessible.

Learn About File Verification

Nationwide Drop-Off Locations

We provide professional data recovery support across Canada, with secure submission options and clear guidance for sending your device to our team.

Find Your Nearest Location

Certified & Proven Services

Our team uses proven data recovery methods, advanced technology, and secure handling procedures to protect your device, your files, and your privacy.

View Our Certifications

Professional Data Recovery

Need Data Recovery? Start Here.

From evaluation to delivery, our process is secure, transparent, and designed to maximize recovery success.

99% Success Rate

100% Secure Process

24/7 Support

Start Your Data Recovery

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Our Proven Data Recovery Process

1

Free Consultation

We begin with a free consultation to discuss your Synology data loss scenario. Our specialists will outline the evaluation process, ensuring you fully understand each step before proceeding.
2

Full Diagnostics

Drop off your device locally or ship it using our prepaid, insured label. Our engineers perform a full diagnostic to identify the issue and define the recovery approach.
3

Review & Decide

You receive a fixed price quote based on recovery complexity and turnaround option. Approve the recovery or have your device returned with no obligation.
4

Secure Delivery

Recovered data is delivered via encrypted media or secure cloud transfer. Upon confirmation of delivery, all recovered data is permanently erased from our systems.

Verify Your Data

Once your data has been successfully recovered, we arrange a secure remote session so you can verify the integrity of your files before final delivery.

Confirm The Recovery

Review your restored files and confirm the recovered data.

Convenient Verification

Check your data from the comfort of your own home or office.

Privacy Assured

End-to-end encryption safeguards your information.

Client Success Stories

100,000+ drives recovered

"PITS Recovered 100% of My Data After My Computer Failed."

"When Local Repair Shops Failed, PITS Recovered Everything."

"PITS Recovered Everything When Others Couldn’t."

Customer Reviews

4.9
Based on 6900+ reviews
Alicia Hritsko
Google
I did a lot of research before I chose PITS Global, and I am so glad I did!! Zack kept me informed throughout the whole process & even let me send an external hard drive that I had already purchased to put my recovered data on so that I wouldn’t be charged for another. Their prices are competitive & actually lower than other data recovery places that I researched. Most importantly, they were able to recover ALL my data, so they not only saved my photos, videos & music, but my precious memories as well, which are priceless to me. I will definitely be recommending them to anyone & everyone I know! Thanks guys for saving this Hulk!!
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Juan Gutierrez
Google
Customer service (Emma) was extremely kind and helpful, especially the virtual call for the review. Price was fair and was able to get a 100% recovery of my files (all the ones I cared about were family pictures from the last 25 years).
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Jim Morgan
Google
My RAID system failed many years ago, and I thought everything was gone forever. Back when it happened, I got a quote from another company, and it was so astronomically expensive that I thought I’d never be able to do it. Then, recently, I moved, and I was reminded of all that I lost, and so I contacted PITS. Amazingly, about a decade after the drives failed, they were able to recover 100% of the data, and at a much more reasonable price! It’s not cheap, but at least it was an amount I could make work, and I really can’t describe how it felt to look at all the pictures and videos that I thought were lost forever. My baby pictures, my daughter’s baby pictures, so many memories, and I had no backup. I will also say that I know I was a bit of a pain-in-the-neck customer at times, but throughout the process they were really amazing to work with–always professional and helpful, not to mention flexible. I’m glad I found them and decided to work with them. It was a very positive experience.
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Frequently Asked Questions

Yes, it is possible to recover data that has been accidentally deleted from a Synology NAS device. However, it is essential to stop using the device immediately and seek professional data recovery services to increase the chances of successful retrieval.
The time taken for data recovery on a Synology NAS device can vary depending on the severity of the damage and the amount of data that needs to be recovered. Professional data recovery services can typically take between three to five business days for a complete recovery. However, in emergency situations, the process can be expedited to provide a speedy recovery.
In the event of a system crash, it is common to ask what steps should be taken next. It is crucial to consult with specialists who offer professional data recovery services to ensure the best chance of retrieving data.
Yes, even if your Synology NAS device is physically damaged, there is still a possibility of recovering data. Contacting professional data recovery services as soon as possible will increase the likelihood of a successful recovery.
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Professional Recovery

We’re Here to Help

Our team helps recover critical data from failed, damaged, or inaccessible devices. Whether it’s personal files, business data, RAID failure, or an urgent case, we work to achieve the best possible recovery outcome. Let our specialists help restore what matters most.

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